HxCare Help Center
News
Go back to HxCare
HxCare Help Center
News
Go back to HxCare
Guides
Your Care Home Setup GuideHelp and Support
Tenant Admin
Tenant Admin GuideCare Home RolesPharmacy Roles
HxCare Main Features
Care Home Daily Schedule
Care Home Setup
Staff PIN SetupCycle Date SetupFloors, Areas and BedsRound ManagementGP ManagementNon Admin CodesPharmacy Management
Managing Service Users
Service User DetailsService User StatusContactsService User PharmacyService User GPAdding MedicationRound Scheduled MedicationPRN MedicationRound Scheduled & PRN MedicationTime Scheduled MedicationComplex MedicationService User MAR ChartsViewing Medication Administration Details From The MAR ChartUpdating A Missed Medication RecordAdding Allergies To A Service UserPausing Medication
Administering Medication
Administering MedicationStarting a RoundCarrying out a RoundCompleting a RoundMissed MedicationAdministering PRNs
Ordering Stock
Create OrderView and Print Order
Reports
ReportsActivity LogMissed Medication ReportMedication Administration LogManual Stock Check ReportWitness Reports
Pharmacy
Connecting to a Care HomePMR IntegrationFulfilling an OrderAnalyst Tips

Help and Support

If you are unable to find an answer to your question using the Help Centre articles, then you will able to contact our customer service team via email or by phone (during office hours). You also have the option to log a ticket with the customer service team if your enquiry isn't an urgent one.

Log a Support Ticket  here Positive Solutions Help Portal - Jira Service Management

Email Customer Service at Customer@positive-solutions.co.uk 

Call Customer Services on 01257 235940

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